Strategic HR (eng)

The widespread adoption of artificial intelligence (AI) technologies will require HR managers to reshape their people skills and data skills, according to Ji-A Min, head data scientist at recruitment automation company Ideal. While the crux of these crucial skills will remain the same, AI will necessitate a reimagining: People-focused skills: As recruitment becomes data- and […]

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The recently-launched San Francisco-based startup Completed allows employees to review and rate each other. Anyone can create a profile for anyone and reviews can be posted anonymously. CEO Michael Zammuto is aiming big, looking to have profiles for nearly every employee in the UK, US, Canada, Australia, and New Zealand by 2020! Zammuto’s goal is […]

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Advances in artificial intelligence (AI) technologies are inspiring business leaders to restructure their organisations and rethink the role of HR, as per Deloitte’s 2017 Human Capital Trends Report that surveyed more than 10,000 HR managers from 140 countries. Here are some key highlights: 41% of respondents claimed that they had adopted elements of AI technologies […]

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Companies that adopt a strengths-based workplace culture and management practices are more likely to attract highly motivated and qualified candidates, as per a recent Gallup study. Gallup’s research shows that these companies typically experience a 10-19% increase in sales, 14-29% increase in profits, 3-7% higher customer engagement, 9-15% increase in the number of  engaged employees, […]

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Using corporate narratives effectively can work wonders in giving employees a sense of purpose, vision, and customer orientation. Unfortunately, many storytelling initiatives fail due to a lack of consensus or a contextual framework, making it difficult for employees to adopt the narratives. Here’s how this problem can be fixed: Be inclusive: Corporate narratives should reflect […]

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Companies hoping to boost customer satisfaction levels should look into their employees’ creativity levels, suggests new research from the University of East Anglia. Creativity among frontline employees working in customer service and sales, in particular, has a significant impact on customer satisfaction. What’s more, in organisations which focused mindfully on creativity, employees reported higher levels of […]

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Key Performance Indicators (KPIs) are of little value if they don’t help an organisation achieve positive behavioural changes. If corrective action is not taken in the aftermath of using and analysing KPIs, their full potential isn’t achieved. In the past, companies would need to gather and compile data from various sources before analysing the data. […]

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Companies like Google, IBM, Facebook, Hilton, and dozens more are beginning to incorporate Artificial Intelligence (AI) across their recruitment processes. While some are using AI to scan previous work samples and social media posts, others are utilizing AI to assess body language and personality. Sophisticated AI hiring tools can help HR managers assess a candidate’s […]

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The best companies to work for consistently have one thing in common – they have a remarkable workplace culture that sets them apart from other organisations. Here are some tips on company culture and how to continually reformulate it from companies who are leading the way: Determine fit: Choose and retain employees who identify with […]

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CEOs and managers spend a lot of time investing in initiatives that will boost workplace pro- ductivity, efficiency, and employee engagement. But how would the workplace look if companies were able to make work joyful for its employees? That’s what Michigan-based software development company Menlo Innovations is trying to achieve – a joyful workplace. Menlo […]

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