Performance Management (eng)

Employers are investing heavily in their incentive and recognition programmes to reward employees effectively for their achievements. Things get complicated, however, when you need to design rewards that will appeal to employees of different ages, in different organisational roles, sometimes scattered across the globe. In the past, this meant inconsistent rewards or incentives that did […]

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As per the recent Global Engagement Study released by Oracle, only 44% of employees reported that their company provided the latest technologies to help them do their jobs effectively. The survey, based on feedback from about 5000 full-time employees, indicates that employees expect greater accessibility of work-related technologies. Employees are constantly connected to their personal […]

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Agile performance management systems are replacing traditional performance management systems in companies around the world. Agile performance management is a highly collaborative approach to performance management and is based on continuous feedback, improvement, and development. Agile performance management is continual, entails flexible goal setting and assessment, focuses on employee growth, and requires a supportive leadership […]

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Companies hoping to boost customer satisfaction levels should look into their employees’ creativity levels, suggests new research from the University of East Anglia. Creativity among frontline employees working in customer service and sales, in particular, has a significant impact on customer satisfaction. What’s more, in organisations which focused mindfully on creativity, employees reported higher levels of […]

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Key Performance Indicators (KPIs) are crucial for measuring the success of projects. However, understanding the nuance of KPIs and selecting the appropriate ones to measure your project teams’ performance is complicated work. Team performance KPIs can be quantitative and/or qualitative depending on the type of project or industry. Moira Alexander, director/cofounder at Conture Business Advisors, […]

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With an increasing number of companies dropping annual employee appraisals, it’s time to think if this move is right for your organisation. Peter Cappelli, professor of management at the Wharton School outlines three business-driven reasons behind scrapping the tried and tested annual appraisal system: Focus on people development: Employees are attracted to companies that care […]

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GE, Accenture, Netflix, and Adobe have already ditched traditional performance management processes and a Bersin by Deloitte survey shows that 70% of companies plan to do the same. According to performance strategist Laura Garnett, five key things inspire employees to put forth their best performance: perceived impact, enjoyment, mindset, effort, and challenge. Any performance management […]

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A recent study conducted in the UK by the Smith Institute found that 82% of employees saw technology as a productivity booster. Ironically, technology was also found to be the biggest threat to productivity, with email being the biggest productivity killer. Employees are spending an unbelievable 50% of their work day on email! Another study […]

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Harvard professor Vincent Pons planned an experiment where a pair of volunteers would go door to door in Kenya to provide information about upcoming elections. Specifically, Pons wanted to see if the ethnic composition of the volunteer team had an impact on people’s decision to register to vote. Based on data gathered from 15,000 such […]

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Did you know that strong leaders can have an adverse impact on your employees? Sounds strange, but that’s exactly what Dr. Leigh Tost (University of Michigan), Dr. Francesca Gino (Harvard University), and Dr. Richard Larrick (Duke University) claim in their recently published paper. When a leader (whether a team leader or a senior executive in […]

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