Performance Management (eng)

A recent survey conducted by Bersin by Deloitte across 2500 companies found that only 8% of managers thought annual performance appraisals delivered high value, while a staggering 58% thought appraisals were not an effective use of time. While it may not make sense to completely ditch performance appraisal systems, they do need to be modernized […]

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Although it has taken a while, companies are finally revamping the way they assess employee performance. Dozens of companies like Microsoft, GE, Zappos, Google, and Netflix have abandoned the performance ranking approach and switched to evaluation methods based on continual feedback and employee coaching. Some patterns to watch out for in the future are as […]

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With over 375,000 employees, Accenture is one of the biggest companies to have moved away from traditional performance appraisal systems. The traditional system wasn’t producing employees with the skill sets that Accenture wanted, and wasn’t helping employees improve, says Accenture’s chief human resources officer, Ellyn Shook. Shook proceeded to ask employees how they wanted their […]

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It is important for managers to talk frequently to employees about their performance. However, far too often, these conversations do not occur, or if they do, they tend to be awkward, stressful, and demoralizing. But Adobe is looking to change all that. The company recently eliminated its traditional appraisal system and switched to a frequent […]

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Goldman Sachs recently modified its performance management processes by introducing ongoing feedback as part of employee appraisals. Managers still evaluate employees annually, but these annual assessments are supplemented with regular check-ins with each employee and their coworkers. These frequent check-ins are designed to be less formal and more spontaneous and conversational compared to annual appraisals. […]

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Numerous studies have shown that when employees enjoy their work and believe in the mission of their organisation, they tend to consistently perform at a high level. Therefore, leader-managers need to learn how to help their employees discover their own passion and potential, says Amy Jen Su, co-founder and managing partner of Paravis Partners. Su […]

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Employers are investing heavily in their incentive and recognition programmes to reward employees effectively for their achievements. Things get complicated, however, when you need to design rewards that will appeal to employees of different ages, in different organisational roles, sometimes scattered across the globe. In the past, this meant inconsistent rewards or incentives that did […]

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As per the recent Global Engagement Study released by Oracle, only 44% of employees reported that their company provided the latest technologies to help them do their jobs effectively. The survey, based on feedback from about 5000 full-time employees, indicates that employees expect greater accessibility of work-related technologies. Employees are constantly connected to their personal […]

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Agile performance management systems are replacing traditional performance management systems in companies around the world. Agile performance management is a highly collaborative approach to performance management and is based on continuous feedback, improvement, and development. Agile performance management is continual, entails flexible goal setting and assessment, focuses on employee growth, and requires a supportive leadership […]

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Companies hoping to boost customer satisfaction levels should look into their employees’ creativity levels, suggests new research from the University of East Anglia. Creativity among frontline employees working in customer service and sales, in particular, has a significant impact on customer satisfaction. What’s more, in organisations which focused mindfully on creativity, employees reported higher levels of […]

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